Terms and Conditions

By using this website or booking services through Home Nursing Services Pakistan, you agree to the following Terms and Conditions.

Scope of Services

We provide home nursing, attendant care, elderly care, and related support services based on client requirements and staff availability. Services are scheduled according to confirmed time slots and care plans.

Booking and Confirmation

Service requests are considered confirmed only after discussion with our team and explicit confirmation by call or message. Emergency requests are handled on priority basis but remain subject to staff availability.

Client Responsibilities

Clients and attendants must provide accurate medical and contact information, safe access to the patient location, and timely communication regarding condition changes, schedule updates, or service concerns.

Care Limitations

Our staff provide care within approved professional scope. For critical emergencies, clients must immediately contact ambulance/emergency services and relevant hospitals.

Fees and Payments

Service charges are shared before confirmation. Payments must be made as per agreed terms. Any additional care hours, upgraded requirements, or revised staffing requests may change the final charges.

Cancellation and Rescheduling

Clients should notify us as early as possible for cancellations or rescheduling. Last-minute changes may affect staffing commitments and may incur applicable service charges.

Liability

We maintain quality and supervision standards, but outcomes may vary based on patient condition, compliance with medical advice, and environmental factors beyond our direct control.

Policy Updates

We may update these Terms and Conditions at any time. Continued use of our website or services means acceptance of the latest version.

Contact

For any clarification regarding these Terms and Conditions, please contact us at 0318-4961778.